Roberts Complete Auto Care been serving Barrie and area for over 9 years, but the Roberts family has been in the auto repair industry for much longer. Doug Roberts began his career as an auto body technician over 50 years ago. He started ‘Roberts Collision’ in 1979. In 2003, Doug decided to move his shop under the umbrella of the Fix Auto brand name and Roberts Collision became known as Fix Auto Barrie North. His son, Todd, joined the body repair business at the age of 18 as a painter and his daughter, Kim — after completing the Automotive Marketing program at Georgian College — joined in 2009. Truly a locally-owned family business, Doug expanded his services by opening the mechanical shop right across the parking lot, effectively creating a one stop vehicle care centre. Just last year, the team purchased a Novus Glass franchise that also runs out of the Fix Auto building.
Our goal at Roberts Complete Auto Care is to deliver comprehensive and professional quality services at a fair price, keeping your vehicle safe on the road.
Our reputation, integrity, qualifications and expertise qualified us to become an approved NAPA AutoCare Centre, giving us the ability to offer NAPA quality parts, NAPA’s 12 month/20,000km Peace of Mind Warranty, and 24/7 NAPA Emergency Roadside Assistance.
We trust in our expert technicians, parts and services so much, that we expanded on the NAPA AutoCare Warranty and added our own 12 month/20,000km parts and labour warranty on to it, thus doubling the warranty period to 24 months/40,000kms — giving our loyal customers additional worry free coverage on their repairs. Learn more about our complete warranty package, inclusions, exclusions and restrictions here.
Come get to know your dedicated team at Roberts Complete Auto Care. We strive to make your visit as easy and efficient as possible and we genuinely care about you and your vehicle.
We are proud to be a NAPA AutoCare Centre. NAPA AutoCare is widely considered a top automotive shop banner program. We have a great team of people and wanted to offer the best auto services that we could. Being a NAPA AutoCare Centre means we can offer our clients benefits that normally only big name franchises can. Have more questions? Please call us at 705-719-1207 and we’ll happily explain the program.
We are proud to say that our customers can rest assured that our work isn’t just backed by our business, but by the biggest name in automotive parts and service as well. Here’s how it works, once we sign you up, all you have to do is have your scheduled maintenance performed at our shop. Should you be out of town, and your vehicle needs servicing, find a NAPA AutoCare Centre and the work will be completed under warranty. Learn more about the NAPA Auto Care Warranty here.
Towing • Battery Boost • Lock-out Service • Fluid Delivery • Flat Tire Change. The NAPA Emergency Roadside Assistance Program is made available exclusively through authorized NAPA AutoCare service facilities in Canada. The program is made available to licensed vehicle owners of a qualifying vehicle and who are regular service customers of any participating and authorized NAPA service centre. The suggested retail price of the Program is a maximum of $19.99; however, NAPA service centres may offer this to you for less. Participation in the Program is subject to the terms, exclusions, conditions, restrictions, and limitations outlined here.
We trust in our expert technicians, parts and services so much, that we expanded on the NAPA AutoCare Warranty and added our own 12 month/20,000km parts and labour warranty on to it, thus doubling the warranty period to 24 months/40,000kms — giving our loyal customers additional worry free coverage on their repairs. Please call 705-719-1207 to learn more about our complete warranty package, inclusions, exclusions and restrictions.
Ashley C. - A great business savy manager knows his clientel, an only opens when his services are actually required. He takes care of his employees, their family and the community that he is involved in. I can tell you, you will get a better service by someone who does so than one who works them to the bone. I have enjoyed my weekends off to mentor the youth of your comunity so that they are not hoodlums causing chaos. I guess, depends on how you look at things. Just my view.
You get top notch service here with these guys, they pay great attention to detail and take the time to walk you through anything you need more information about. Great prices and Amazing customer service! Craig always goes above and beyond to ensure your visit is a great one!
Fast, reliable service! Craig and Adam are always polite, friendly and helpful! A pleasure to deal with!Have used them for years and would recommend them to anyone!
Friendly, quick and trustworthy serice - second to none - I would like to give a shout out to Craig and his staff! Smiles and coffee are free.
I quite like this business for my car service and repair....generally i do my own, but for those times when I'm feeling lazy (more and more often! ) i stop in to see Craig, and he keeps my elderly Subaru mobile for me. And he does it with a smile without me having to remortgage my house, or sell a minor organ, to pay the bill.
Excellent service! I was able to drive right in and have them take a peek at my car. They took care of everything, emailed my receipt for my records and put me on a system that reminds me of my oil changes and check ups. Would definitely recommend. Top notch service, high tech diagnostic equipment and very knowledgeable staff. Not to mention it is a local family owned business that is involved in our community and is willing to be there when you need them.
My truck is serviced exclusively at Roberts - yes only Monday to Friday during the day. You know why? Because on the weekday evenings and on weekends Craig and his family volunteer with community organizations like Candlelighters, Cadets and Scouts etc. His family actually contributes to the quality time I get to spend with mine.... so my oil get changed in the morning big deal. Roberts is fair and I trust their work and advice.
Craig and staff provide good service and will always try to accommodate you. I prefer a mechanic who knows me, my truck and my family. Really...no weekend hours? Try leaving your car there on a weekday and get Craig to drop you off at work. or... try a large shop that doesn't really care about anything else but making money!
My family have been taking our vehicles to Roberts Complete Auto Care for many years because of their excellent, quality service from oil changes to major repairs. Whether you are a new or long time customer, Craig and his team will tell you honestly what your car needs and doesn't. This is important to someone who always felt taken advantage of at other places due to her limited automotive knowledge. We highly recommend Roberts to our friends.
I have been dealing with Craig at Roberts Complete Auto Care for a couple of years...Craig has always been professional and has taken good care of the vehicles we have taken him...he also takes care of my daughter and her husband's cars...we have never had a problem with Craig or his work...he has always been fair with us...Craig is well respected in the community for all his volunteer work...Judi