About Roberts Complete Auto Care

Quality vehicle maintenance and repair, at a fair price, from our family to yours.

Roberts Complete Auto Care opened its doors in Barrie in 2012, but the story behind it goes back much further than that.

Doug Roberts spent his entire adult life in the automotive industry. He started as an auto body technician, and in 1979 he opened Roberts Collision, his own auto body shop right here in Barrie. In 2003, he brought the shop under the Fix Auto brand, and it became Fix Auto Barrie North — a business that continues to operate today. Doug had a vision that went beyond collision repair though. He wanted to offer Barrie families a complete, trustworthy place to bring their vehicles for everything. So he opened Roberts Complete Auto Care right across the parking lot, creating a one-stop shop for mechanical repair and everything in between.

Doug believed the automotive industry deserved to be respected. He ran his shop with integrity and honesty, never recommending work that wasn’t needed, always explaining what was happening and why. In an industry that has earned a complicated reputation, he was determined to be different — and he was.

Doug Roberts passed away on June 16th, 2024. He was a good man, a great businessman, and the kind of father who built something worth carrying forward. We miss him every day.

Today, Roberts Complete Auto Care is co-owned and operated by Derek Clark alongside the Roberts family, who continue to carry Doug’s vision forward. Derek runs the shop day to day, and he does it the same way Doug always did — with his sleeves rolled up, his door open, and his name behind every job that leaves the bay.

The names may have changed slightly, but nothing else has. The same values Doug built this place on — honesty, integrity, genuine care for the customer and their vehicle — are what we get up every morning to deliver.

Our team feels it too. The people who work here are proud to be part of a shop that actually lives what it says. We won’t upsell you. We won’t recommend work your car doesn’t need. We’ll show you what we found, explain it clearly, and let you make the informed decision. That’s what Doug always believed customers deserved, and we believe it too.

If you’re looking for a mechanic in Barrie you can actually trust, we’d love to earn that trust from you.

Our goal at Roberts Complete Auto Care is to deliver comprehensive and professional quality services at a fair price, keeping your vehicle safe on the road.

Our reputation, integrity, qualifications and expertise qualified our auto mechanci shop to become an approved NAPA AutoCare Centre, giving us the ability to offer NAPA quality parts, NAPA’s 12 month/20,000km Peace of Mind Warranty, and 24/7 NAPA Emergency Roadside Assistance.

We trust in our expert technicians, parts and services so much, that we expanded on the NAPA AutoCare Warranty and added our own 12 month/20,000km parts and labour warranty on to it, thus doubling the warranty period to 24 months/40,000kms — giving our loyal customers additional worry free coverage on their repairs. Learn more about our complete warranty package, inclusions, exclusions and restrictions here.

Meet the Team

Come get to know your dedicated team at Roberts Complete Auto Care. We strive to make your visit as easy and efficient as possible and we genuinely care about you and your vehicle.

Doug, our friend, mentor and father, passed away on June 16th, 2024. We miss his guidance and presence deeply and promise to continue his legacy and commitment to honesty and integrity in everything we do.

Doug Roberts

October 19th, 1951 - June 16th, 2024 Founder

Derek Clark

Legacy Partner/Service Manager

Liam Johnstone

3rd Year Apprentice Technician

Marc Finkelstein

Licensed 310S - Automotive Service Technician

Andrew Harrison

Licensed 310S - Automotive Service Technician

A ONE-STOP SHOP

Need Collision Repair?

Fix Auto Barrie North is located right next door — and we’re family. If you need collision repair, auto body work, or paint, we’re always happy to point you in the right direction. They do great work, and we trust them completely.

NAPA AUTO CARE CENTRE

We are proud to be a NAPA AutoCare Centre. NAPA AutoCare is widely considered a top automotive shop banner program. We have a great team of people and wanted to offer the best auto services that we could. Being a NAPA AutoCare Centre means we can offer our clients benefits that normally only big name franchises can. Have more questions? Please call us at 705-719-1207 and we’ll happily explain the program.

Nationwide Peace of Mind Warranty

We are proud to say that our customers can rest assured that our work isn’t just backed by our business, but by the biggest name in automotive parts and service as well. Here’s how it works, once we sign you up, all you have to do is have your scheduled maintenance performed at our shop. Should you be out of town, and your vehicle needs servicing, find a NAPA AutoCare Centre and the work will be completed under warranty. Learn more about the NAPA Auto Care Warranty here.

Napa Autocare 24/7 Emergency Roadside Assistance

Towing • Battery Boost • Lock-out Service • Fluid Delivery • Flat Tire Change. The NAPA Emergency Roadside Assistance Program is made available exclusively through authorized NAPA AutoCare service facilities in Canada. The program is made available to licensed vehicle owners of a qualifying vehicle and who are regular service customers of any participating and authorized NAPA service centre. The suggested retail price of the Program is a maximum of $19.99; however, NAPA service centres may offer this to you for less. Participation in the Program is subject to the terms, exclusions, conditions, restrictions, and limitations outlined here.

TO ACCESS NAPA’S EMERGENCY ROADSIDE ASSISTANCE ANYTIME,
CALL: 1-866-GET-NAPA (1-866-438-6272)

Roberts Complete Auto Care Warranty

We trust in our expert technicians, parts and services so much, that we expanded on the NAPA AutoCare Warranty and added our own 12 month/20,000km parts and labour warranty on to it, thus doubling the warranty period to 24 months/40,000kms — giving our loyal customers additional worry free coverage on their repairs. Please call 705-719-1207 to learn more about our complete warranty package, inclusions, exclusions and restrictions.

    
 
 
       Posted on Google  
   
   Phillip Landry 
 
 
 
 Trustindex verifies that the original source of the review is Google. Always professional, with loads of experience and skills.  If you're getting your cars scratches, dents and other autonomy issues corrected, this is the place to take your vehicle.
  
 
      Posted on Google  
   
   laura sedore 
 
 
 
 Trustindex verifies that the original source of the review is Google. Called them on Monday went in expecting a large bill. They bled my brakes and repaired the problem and charged me nothing. These people are a true gem. Anybody looking for an honest, reliable mechanic shop with human beings that care about others? This is your shop. Absolutely love these guys! I will be baking them a batch of beautiful cookies to take to them. Thanks so much guys. You don't know how much that means to me
  
 
      Posted on Google  
   
   Scott Cooper 
 
 
 
 Trustindex verifies that the original source of the review is Google. I have been leasing new cars for years and have never needed an automotive service company other than the deal for a while. I just couldn't justify the high costs associated with buying snow tires for my new car from the dealer. So, I reached out to Roberts Auto and was impressed with the very competitive pricing for tires and install fees. I dropped my car off and had it back quickly that day.  They took great care of my car, charged me a fair ( actually solid deal ) price and made the whole process easy.  I will certainly be back and recommend them to anyone looking for a quality, ethical and fair priced automotive service.
  
 
      Posted on Google  
   
   Philip Paine 
 
 
 
 Trustindex verifies that the original source of the review is Google. Brought my van in for brake issues and initially left feeling pretty frustrated when the symptoms came back. But after following up, they took the time to re-inspect everything and worked with me to make it right. They standby their work. Will continue to recommend their shop when asked.
  
 
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   Glen Cunningham 
 
 
 
 Trustindex verifies that the original source of the review is Google. oil change for Corolla
  
 
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   Brian Zufelt 
 
 
 
 Trustindex verifies that the original source of the review is Google. always helpful ...providing great recommendations with estimates I can count on
  
 
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   Kristen Rayner 
 
 
 
 Trustindex verifies that the original source of the review is Google. UPDATE May 2025: * I continue to be so grateful for the service I receive from Roberts.  Relationships are where it's at in business, and Roberts knows how to take care of not only your vehicle, but the trust and loyalty that makes a business successful.  Add in a little humour and grace in the moments that can be a little stressful with our cars, and I'm sold.  Thanks again for making some crummy days a lot better, Roberts.  *

Roberts has the best staff, the best service, and the most honest auto care I've received anywhere.  I really appreciate the fair assessments we get of what our vehicles need to keep us all safe on the road.  Derrick, Neil, Adam, Liam....you're all awesome!
  
 
      Posted on Google  
   
   Cathy Armstrong 
 
 
 
 Trustindex verifies that the original source of the review is Google. As usual at Robert’s my oil
And tire change was completed in short order so I could get on with my day. Always a smile greeting you!
Great service as always! Thanks Gents!
  
 
  
  
 
 
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+1 705 719 1207

140 Brock St, Unit 2

Monday - Friday 8am - 5pm

About Roberts Complete Auto Care

Quality vehicle maintenance and repair, at a fair price, from our family to yours.