01 Mar Your New Car Doesn’t Have to Go Back to the Dealership

Your New Car Doesn’t Have to Go Back to the Dealership

Published by Roberts Complete Auto Care | Barrie, Ontario

You just drove off the lot in a brand new vehicle. It still has that smell. The paint is perfect. And somewhere in your glovebox is a warranty booklet that might have you wondering — do I have to go back to the dealership for every oil change and scheduled car maintenance service to keep this warranty valid? It’s one of the most common questions we hear. And the answer might surprise you. Bringing your new vehicle to an independent shop for car maintenance in Barrie is not only allowed — it’s your legal right.

The Law Is Actually On Your Side

In Canada, federal competition law is clear: a manufacturer cannot void your new vehicle warranty simply because you chose to have your maintenance performed somewhere other than a dealership. This has been the law for years, and it applies to every make and model on the road.

What the warranty does require is that your maintenance is performed according to the manufacturer’s schedule, using the correct parts and fluids. That’s it. Where you have it done is entirely your choice.

What This Means for You

It means that from the day you drive your new car home, you have options. At Roberts Complete Auto Care, we service all makes and models and follow manufacturer specifications exactly. We document everything so your service record stays clean, complete, and warranty-compliant.

We genuinely love getting to know our customers and their vehicles over the long term. When you bring your new car to us, we learn it — its service history, its quirks, what it needs and when. That kind of continuity and personal attention is something we take real pride in.

We’re a NAPA AutoCare Centre — That Matters

Being a certified NAPA AutoCare Centre means we use quality parts that meet or exceed manufacturer standards, and our work is backed by our 24-month/40,000km warranty. If you’re ever out of town and need service, any NAPA AutoCare Centre across Canada can honour that warranty. Nationwide peace of mind, close to home.

One Thing Worth Knowing

Keeping your service records protects you completely if a warranty question ever comes up down the road. We provide them after every visit and keep them on file for you as well — so you never have to worry about tracking that down yourself.

We’d Love to Meet You and Your New Car

Your new vehicle is one of the biggest investments you’ll make. You deserve to have it cared for by people who are honest with you, who won’t recommend work it doesn’t need, and who take the time to explain what they’re doing and why. That’s what we’ve been doing in Barrie since 2012, and it’s what we’ll keep doing.

Give us a call at 705-719-1207 or stop by at 140 Brock St, Unit 2. We’re here Monday to Friday, 8am to 5pm, and we’d love to earn your trust from the very first kilometre.

Roberts Complete Auto Care is a NAPA AutoCare Centre serving Barrie, Ontario and the surrounding area. We service all makes and models. Ask about our Warranty.